JCMatthew has always been committed to excellent customer service and support. We are taking that to another level! JCMatthew is now proud to honour warranty on ALL JCMatthew Digital Photo Frames bought in Australia and New Zealand. For Australian customers, the easiest way is to take it back to the store should it require warranty attention. For New Zealand customers, please ring us with your proof of purpose and serial number on hands. Please note due to the nature of the product range, we've uploaded 2 versions of user manual corresponding to 3 major operating software used in our digital photo frames. Since they are generic and used across our range of over 30+ models. Your digital photo frame may look slightly different and may not have listed features and functions depending on size, model, and specifications. User Manual for JCMatthew Red/Black Wooden Range: RW07B/K, BW08WR, RWP/BW09, RWP/BWP10, RWP12 & RWP15 User Manual for JCMatthew ArcSoft Range: BOM08M, BP08/W, BOM10W, BP10/W, BP104D, MOM12B, BOM156WM and BOM19 *DISCLAIMER While all efforts had been made to ensure the user manual is up to date and correct. The actual features, options, hardware and software may differ from what's being described in the user manual. JCMatthew reserves the rights to modify the specifications/features at any time without notice. Due to a misprint in the user manual, image auto-rotation is only available on BOM08M and BOM10W. |
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